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What should I do if the card I used to fund my account with is closed, lost, stolen or expired ?

In case your card is closed, lost, stolen, or expired, please kindly contact our Client Service to remove the card in the system.

In case your card gets new expiry date , please contact our Client Service team to update the expiry date in the system.

Please note that we may request additional information case by case

Our Client Service Team can be contacted via Live Chat, phone, WhatsApp, email under Contact Us. 

Additional Information

What is considered a 3rd party? Can I deposit and withdraw funds to third parties? What if I have open positions when I submit a withdrawal request?